Política de envío
At Monarca Professional Hair Care, we are committed to delivering premium salon-quality products safely and efficiently. Every order is carefully packed to ensure your professional hair care essentials arrive in perfect condition.
Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or holidays will begin processing on the next available business day.
Once your order has shipped, you will receive a confirmation email with your tracking information.
Shipping Locations
Monarca currently ships within the United States.
We work with trusted shipping carriers to provide reliable delivery directly to your home or salon.
Shipping Time
Estimated delivery times:
Standard Shipping: 3–7 business days after order processing
Delivery times may vary depending on your location, carrier delays, holidays, weather conditions, or circumstances outside our control.
Shipping Rates
Shipping rates are calculated and displayed during checkout before completing your purchase.
Free shipping promotions may be offered during selected periods.
Order Tracking
After your order ships, tracking details will be sent to the email address provided at checkout.
Please allow up to 24 hours for tracking updates to appear after receiving your shipping confirmation.
Incorrect Shipping Information
Please review your shipping information carefully before placing your order.
Monarca Professional Hair Care is not responsible for delays caused by incorrect or incomplete addresses entered during checkout.
If you notice an address mistake, please contact us immediately:
Email: monarcaprofessional@gmail.com
Phone: (786) 566-3590
Lost or Damaged Packages
Your satisfaction matters to us.
If your package arrives damaged or there is an issue with your delivery, please contact our customer support team with:
- Order number
- Description of the issue
- Photos of damaged items/package (if applicable)
Our team will review your request and provide assistance.
Contact Information
Monarca Professional Hair Care
7340 SW 48th St
Miami, FL 33155
United States
Email: monarcaprofessional@gmail.com
Phone: (786) 566-3590
